Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect several types of information from and about users of our website, including:

• Contact information (such as name, email address, mailing address, and phone number)
• Account information (such as username and password)
• Transaction information (such as payment details, purchase history, and shipping information)
• Profile information (such as preferences, product interests, and demographic information)
• Communications (such as customer service inquiries and survey responses)

1.2 Usage Information

We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our website, including:

• Log information (such as IP address, browser type, operating system, referring pages, and access times)
• Device information (such as device identifiers, location information, and mobile network information)
• Usage data (such as traffic data, communication data, and the resources that you access and use on the website)
• Cookies and similar technologies (as described in our Cookie Policy)

2. How We Collect Information

2.1 Direct Collection

We collect information directly from you when you:

• Register for an account
• Place an order
• Subscribe to a newsletter
• Fill out a form
• Participate in a survey or promotion
• Contact customer service

2.2 Automatic Collection

We automatically collect certain information when you:

• Visit our website
• Use our mobile application
• Open marketing emails
• Interact with our social media pages

This automatic collection uses technologies such as cookies, web beacons, pixels, and other similar tracking technologies. For more information about our use of these technologies, please see our Cookie Policy section below.

2.3 Information from Third Parties

We may also collect information about you from third-party sources, such as:

• Social media platforms when you interact with our content or connect your social media account to our services
• Business partners, including payment processors and shipping providers
• Public databases and publicly available sources
• Analytics providers and advertising networks

3. How We Use Your Information

We use the information we collect for various purposes, including to:

3.1 Provide and Manage Services

• Process and fulfill your orders, including shipping and delivery
• Create and manage your account
• Provide customer support and respond to inquiries
• Facilitate returns and exchanges
• Process payments and prevent fraud

3.2 Improve Our Services

• Understand how users interact with our website
• Identify usage trends and preferences
• Develop new products, services, and features
• Test and improve website functionality
• Measure the effectiveness of our marketing efforts

3.3 Communicate with You

• Send transactional emails (such as order confirmations and shipping notifications)
• Provide product updates and announcements
• Deliver marketing communications, newsletters, and promotional materials
• Respond to your comments, questions, and customer service requests
• Conduct surveys and collect feedback

3.4 Security and Compliance

• Protect our website, services, and users
• Detect and prevent fraud, unauthorized access, and other illegal activities
• Debug to identify and repair errors
• Comply with legal obligations
• Enforce our terms, conditions, and policies

4. How We Share Your Information

We may share your personal information with the following categories of third parties:

4.1 Service Providers

We share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as:

• Payment processors who handle transactions
• Shipping and fulfillment partners who deliver orders
• Customer support services
• Email delivery services
• Analytics providers
• Cloud storage providers

These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

4.2 Affiliates and Business Partners

We may share information with our affiliates (companies under common ownership or control) and business partners with whom we jointly offer products or services.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). We may also disclose your information to:

• Enforce our terms and policies
• Protect our rights, privacy, safety, or property
• Protect against legal liability
• Address fraud, security, or technical issues

4.4 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be transferred as part of such a transaction. We will provide notice before your personal information becomes subject to a different privacy policy.

4.5 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

5. Cookies and Similar Technologies

5.1 What Are Cookies

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work efficiently and to provide reporting information.

5.2 Types of Cookies We Use

We use the following types of cookies:

• Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems. They are usually set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms.
• Performance/Analytical Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site.
• Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
• Targeting/Advertising Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

5.3 Your Cookie Choices

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

5.4 Other Tracking Technologies

In addition to cookies, we may use web beacons, pixel tags, and other tracking technologies to collect information about your browsing activities on our website and to measure the effectiveness of our marketing emails.

6. Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

Our security measures include:

• Encryption of sensitive information
• Secure networks and servers
• Regular security assessments
• Limited access to personal information
• Employee training on data protection

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us using the contact information provided below.

7. Data Retention

We will retain your personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider:

• The amount, nature, and sensitivity of the personal information
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process the information and whether we can achieve those purposes through other means
• Applicable legal, regulatory, tax, accounting, or other requirements

In some circumstances, we may anonymize your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information under applicable data protection laws. These may include:

8.1 Access and Information

You have the right to request information about how we process your personal information and to obtain a copy of the personal information we hold about you.

8.2 Rectification

You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.

8.3 Erasure

You have the right to request that we delete your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

8.4 Restriction of Processing

You have the right to request that we restrict the processing of your personal information in certain circumstances, such as when you contest the accuracy of the information.

8.5 Data Portability

You have the right to request that we provide you with your personal information in a structured, commonly used, and machine-readable format, and to transmit that information to another data controller.

8.6 Objection

You have the right to object to the processing of your personal information in certain circumstances, such as for direct marketing purposes.

8.7 Automated Decision-Making

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

8.8 Withdrawal of Consent

Where we process your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We may need to verify your identity before responding to your request.

9. International Data Transfers

G4SKLINS is based in Bulgaria, and we process and store information in Bulgaria and other countries where our service providers may be located. These countries may have data protection laws that are different from those of your country of residence.

When we transfer personal information outside of the European Economic Area (EEA), United Kingdom, or other regions with comprehensive data protection laws, we ensure that appropriate safeguards are in place to protect your personal information. These safeguards may include:

• Standard contractual clauses approved by the European Commission
• Binding corporate rules for transfers within our group of companies
• Other legally approved mechanisms

By providing us with your personal information, you acknowledge and consent to the processing and transfer of that information to countries outside of your country of residence.

10. Children's Privacy

Our website and services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us using the information below, and we will delete such information from our systems.

11. Third-Party Links and Services

Our website may contain links to third-party websites, services, or content that are not owned or controlled by G4SKLINS. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

We strongly advise you to review the privacy policy of every site you visit. We do not control and are not responsible for the collection, use, disclosure, or security of information by third parties.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. When we do, we will update the "Last Updated" date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about our data practices. If we make material changes to this Privacy Policy, we will provide notice through our website or by other means as appropriate.

Your continued use of our website or services after any changes to this Privacy Policy constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

For EU/EEA residents: You have the right to lodge a complaint with your local data protection authority if you believe that our processing of your personal information does not comply with applicable data protection laws.